1. Introduction
Parent School ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us:
- Account Information: Email address, name, password (encrypted)
- Profile Information: Bio, expertise, credentials (for specialists)
- Payment Information: Processed securely through Stripe (we do not store card details)
- Communication Data: Messages, support requests, feedback
2.2 Automatically Collected Information
- Usage Data: Pages visited, guides viewed, time spent on platform
- Device Information: Browser type, IP address, device identifiers
- Cookies: Session cookies, authentication tokens, analytics cookies
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process payments and deliver purchased content
- Send transactional emails (purchase confirmations, account notifications)
- Improve our platform through analytics
- Detect and prevent fraud and abuse
- Comply with legal obligations
4. Third-Party Services
We use the following third-party services that may collect information:
- Supabase: Database and authentication services
- Stripe: Payment processing
- Google OAuth: Optional authentication method
- Analytics: To understand user behavior and improve our services
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Companies that help us operate our platform
- Legal Requirements: When required by law or to protect rights
- Business Transfers: In case of merger, acquisition, or sale
6. Data Security
We implement appropriate security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Encrypted password storage
- Secure authentication tokens
- Regular security audits
7. Your Rights (GDPR)
If you are in the EU/EEA, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Data Portability: Receive your data in a structured format
- Object: Object to processing of your data
- Withdraw Consent: At any time
8. Cookies
We use cookies for:
- Essential Cookies: Required for authentication and security
- Analytics Cookies: To understand how users interact with our platform
You can control cookies through your browser settings.
9. Children's Privacy
Our platform is not intended for children under 16. We do not knowingly collect information from children under 16. If you are a parent and believe your child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.
11. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account at any time.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification.
13. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@parentschool.lv
Address: [Your Company Address, Required by EU Law]